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Over the previous few decades, Komatsu has evolved to become a international giant due to their stability and expertise within the various fields of logistics, excavating, construction and mining. By means of innovative concepts and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Utilizing their superior production features and modern design methods, Komatsu has become renowned to fabricate the kind of durable and reliable lift truck that consumers across the world have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to meet the increasing need for its products in the North American marketplace. To better expenditures and efficiencies, a state-of-the-art plant was built in Covington, Georgia in 1990, to consolidate all U.S. Komatsu Forklift product support and manufacturing operations.
Komatsu Forklift U.S.A. continues to satisfy the needs and demands of their consumers worldwide while remaining a primary manufacturer and dealer of progressive forklifts and forklift accessories. Central and Latin America, Mexico, the Caribbean and South America are home to some of Komatsu’s happy clients along with their North American consumers.
After years of delivering consumer service and maintaining rapport, Komatsu Forklift recognizes that meeting the customers’ wishes is vital. All the latest product improvement at Komatsu begins first with the client. By welcoming contributions and opinions, they are able to establish customer needs and expectations then cultivate progressive models and then build to exceed Komatsu Engineering Standards. Assuring consumers that quality is planned from the start and sustained through the production, service and sales processes, allows Komatsu to end up with a superior product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, lift trucks and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest applications and environments. Adherence to stringent engineering standards permits Komatsu Forklift to meet ISO 9001 standards. Computer aided design and strict internal quality standards all contribute to high-class lift truck products. Komatsu Engineering Standards translate the contemporary and progressive expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient manufacturing facility in Covington, Georgia is a full service plant. This state-of-the-art facility begins the production process with unrefined steel which is then welded, designed and prepared. Once assembled and painted the forklifts are ready to leave the facility and enter the marketplace. Maintaining quality control through the duration of the manufacturing process, assures customers that the quality is built into Komatsu’s products from the very beginning.
Komatsu believes given that a product is only as worthy as the people who sell and support it, their sellers make all the difference. Komatsu Forklift is proud of their committed dealer networks who strive to exceed expectations. Specialized in all elements from product sales, service or operating training, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM components on-hand to offer the necessary service required to keep customers’ operations running smoothly. Computerized, real-time access with next day transport from their highly automated circulation hub is another option. The on-line K-Link system assists dealers with online components management, service and acquisition for all major lift truck brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class clients rely on Komatsu lift trucks in their every day operations. So Komatsu focuses their attention on their national account consumers enabling them to benefit from a unique partnership that lets them adapt their relationship in order to raise consumer efficiency and profits. Komatsu national account consumers have access to on-line components and operations support system and a comprehensive fleet management program, providing the ability for Komatsu to be their total solution for any lift truck issues.
The dependable and efficient personnel at Komatsu Forklift U.S.A., Inc., are focused on providing their customers an exceptional experience no matter whether it is through sales, instruction, maintenance, or aftermarket support. They want to ensure the level of client service offered will help their clients meet or exceed their ambitions and build a profitable business/client partnership in the process. Komatsu strives to identify with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
